GDPR Compliance for Mobile Apps: 7 Steps Your Enterprise Should Follow
Mobile applications have become synonymous with on-the-go business, but don’t think for a minute that putting your company’s data at risk for the sake of convenience won’t have any ramifications. Utilizing consumer-grade apps can be a serious data loss hazard.
Though software built with consumers in mind may seem friendly, cool, and fast; businesses often forget that their data is collected when using services like Whatsapp that are offered through private companies like Facebook. Though the benefits in regards to logistics seem attractive for many industries, there are many risks that are often not realized by employees.
In professional settings, dedicated software must be implemented that protects proprietary information within an enterprise, regardless of whether the data is in the form of a document, image, sound, or message.
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Here are the most important criteria that your enterprise should look for in a communication and file-sharing app.
1. Increase Security Through End-To-End Encryption
Not too long ago, phrases like end-to-end encryption would be primarily for those working in cyber industries. It wasn’t always something that people were curious about and needed to understand. In this age of cyber-crime though, end-to-end encryption is the top security function that’s integrated into everyone’s digital life. It protects private information online, like credit card numbers. This mechanism keeps data secure so that only the sender and receiver can read it. Other parties such as cyber-criminals, the server sending the data, and even governments can’t access the encrypted data.
Within an organization, it is imperative that unapproved modifications, views, spamming, and phishing attacks are avoided, and increasing security through end-to-end data encryption can help drastically. Your software should not put your data at risk because end-to-end encryption is a technology readily available and can be used to secure your files, messages, and calls.
2. Abide by Global Data Protection Regulation Compliance
The GDPR is intended to provide further privacy for EU citizens, but data regulations are slowly becoming commonplace worldwide. The intention of this regulation is to offer individuals more control of their private information and to improve how organizations protect and manage consumer data. GDPR pertains to any enterprise that processes and collects EU citizens’ private data. If organizations are not located within the EU but still collect information from EU residents, GDPR is still applicable to them.
General data protection regulations worldwide are becoming stricter, and data controllers within organizations will have to abide by explicit consent regulations including a consumer’s right to be forgotten. Data processing agreements (DPA’s) are now unavoidable. The penalty for a data breach is 4% of the annual turnover rate or €20 million. GDPR requires companies to have a data protection officer. Japan, Canada, Switzerland, and America have also strengthened data protection regulations.
The use of consumer applications at work can subject an Enterprise’s data to be available to 3rd parties, violating data protection laws.
3. Have Central Management for IT to Be in Control
Ever want to generate an activity report for all of your staff to see what has been accomplished for the day with the push of a button? Select applications allow you to do this. It is best practice to utilize one platform, which also makes assimilating emails of activity reports a task of the past. 50% of employers have reported that they were frustrated because they weren’t able to observe their staff’s communications within the chat app. An astonishing 41% of employers were not aware of which employees were depending on chat apps for work functions.
4. Industry Specific Software Integration
Look for software that will allow you to tailor the way you announce company updates and policies to your unique industry. When making announcements, aim for proper timing to build momentum. To generate maximum buzz, a company could make an internal announcement to achieve maximum awareness, then allow the media to report on the story, and finally, they could publish a public company press release.
In business, it’s not uncommon for change to take place that’s directly related to human resources. Staffing changes, adjustments, and information regarding health and wellness programs can occur more frequently than not. Successful communication is imperative in these situations because the changes can be cumbersome for employees. Research found that organizations with the best communication and change management practices and are 3.5x more likely to considerably outperform their industry competitors that are less effective in their own communication practices.
5. Offer a Higher Value
It is scarce to find necessary enterprise software that assures total security fordata subjects while offering many functions within a user-friendly design. The security capabilities are invaluable for data storage, which means your enterprise will not be sending any data breach notifications, which are required by law in case of a breach. Integrated SDKs provide information about user activity quickly for data processors.
The supplementary features built-into the software you choose must be present and should increase the already-high value that comes with safeguarding sensitive personal data. How much is it worth to you to avoid costly fines and to keep trade secrets private?
6. Recognize the Power of User Experience, but Don’t Compromise on Security Features
Work should be hyper-efficient and secure. Before modern technology, security would usually come with serious UX inadequacies. This is shocking and important to note because UX is the way that an individual feels when they are using a particular type of software or application.
7. White Label Software as Service
In recent years, many workers have reported that it’s nearly impossible to maintain a proper work-life balance. Rather, they seek better work-life unification, in which workers are able to entwine their professional and personal lives in a manner that is effective for them. Creating a separation between private home life and Enterprise collaboration helps uphold work-life harmony and can also block errors when sending messages or documentation to the wrong person.
Adeya meets each of these criteria and more. It has gone through rigorous user testing which makes us confident in saying that it can fulfill the complex needs of an enterprise. We know users want a seamlessly responsive design, and we have found that few apps have an ease-of-use that perfectly complements the capability for safe data collection. If your organization is losing customers or users from a complicated user experience, be aware that there are better options.